In Safe Hands
Quality Standards, Training, Heath and Safety
Our passengers place their trust in us, so we ensure that it is well placed by making our own pursuit of excellence a journey that never ends. Our EDEXCEL Level 2 BTEC Award includes competency units in :
- Customer Service
- Equal Opportunities
- Disability Awareness
- Taxi & Private Hire Safety
- Carriage of Luggage & Parcels
- Topography & Route Planning
- Licensing Regulations (UK)
- Licensing Regulations (London)
Driver and Employee Screening & Training
We carry out checks on all new employees with the Criminal Records Bureau to ensure their suitability.
As part of our induction and professional development programme, employees complete training covering :
- Guidance duties & responsibilities
- Child protection
- Emergency First Aid
- Disability Discrimination
- Health & Safety
- Wheelchair access training
